CM-Alliance’s IR Services Feature on Zscaler Annual Planner for CISOs

May 20, 2023

With Cisco Prime (PCA)’s end of sale approaching, it’s time to explore an alternative that can fit seamlessly into your UC environment and provide full support without missing a beat. That’s where IR Collaborate steps in. Zscaler Zero Trust cloud-based secure access solutions revolutionize traditional network security, enabling enterprises to securely work from anywhere on any device–without the need for traditional perimeter-based protection.

CM-Alliance’s IR Services feature on Zscaler Annual Planner for CISOs

With Cisco Prime’s end of sale approaching, customers are searching for an alternative monitoring solution they can trust and will provide an outstanding user experience. The solution must integrate seamlessly with Cisco’s communications infrastructure while offering a comprehensive set of capabilities as well as ongoing support.

CM-Alliance offers a comprehensive suite of services to enable customers to transition away from the legacy Prime solution and into an established and recommended alternative. As an approved partner of Cisco, we have extensive experience developing monitoring and performance management solutions for various Unified Communication and Contact Center platforms both onsite and in the cloud.

We are an active Cloud Security Alliance (CSA) partner and member of the CSA Zero Trust Advancement Center, an initiative which brings together research and education projects from CSA members to promote secure cloud environments.

Our IR Services feature on the Zscaler Annual Planner for CISOs is designed to empower CISOs with knowledge to make informed decisions about their Unified Communications systems and underlying technologies. This includes an exploration of various tools available for managing these systems, as well as how each one can help reduce cost and boost performance.

Tools such as IR Collaborate, IR Connect and IR Analytics for Cisco Unified Communications provide real-time visibility into underlying Cisco systems while alerting them when issues occur. IR Analytics is a cloud-based unified monitoring and diagnostics platform that assists users in recognizing and fixing issues before they impact the business. It helps users detect issues before they become costly problems.

IR Collaborate is an advanced system performance monitoring and alerting solution that gives you comprehensive visibility into your network and devices to guarantee they are performing as expected, providing superior customer experience. It also enables data viewing across multiple platforms – from Cisco UC devices and servers through to your underlying infrastructure and apps – providing insights that drive business performance.

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